Privacy Policy & GDPR

Effective Date: 26 May 2025

Aviyair (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website www.aviyair.com (“Website”) or use our APIs, databases, and related services (“Services”).

By using our Website or Services, you agree to the practices described in this Privacy Policy.

This Privacy Policy is about:

The Data we collect

We collect different types of information depending on how you interact with us:

a) Information you provide to us directly:

Name, email address, company name, billing address,.
Account credentials (when registering for an account).
Information you provide when contacting us (via contact form, support, or email).
Payment details (processed securely through our trusted payment partner; we do not store credit card details)

b) Information collected automatically:

Technical data: IP address, browser type, device information.
Usage data: API key, API key usage, dates/times, and related activity logs.
Website activity: pages viewed, links clicked, time spent, search history, country, and referral websites.

c) Cookies & similar technologies:
We use cookies and tracking tools to analyze traffic, improve performance, and personalize your experience. Some cookies are essential for the Website to function, while others (analytics, marketing) are optional and used only with your consent. More information on Cookies below.

How we use your personal data

We use your personal data for the following purposes:

To provide Services: process orders, manage subscriptions, deliver databases, issue invoices, and provide customer support.
To operate and improve our Website and Services: monitor usage, fix technical issues, and improve functionality.
To communicate with you: send service updates, account notifications, technical information, and respond to inquiries.
For marketing (with your consent): inform you about promotions, new features, or services. You may opt out at any time.
To comply with legal obligations: tax, accounting, regulatory, and judicial requirements.
To protect security: prevent fraud, abuse, or unauthorized use of our Services.

We do not use your data for automated decision-making or profiling.

Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland, we process your personal data under these legal bases:

Contract: to provide you with Services you purchased or subscribed to.
Consent: for marketing communications, cookies, and certain analytics.
Legitimate interest: to improve our Services, ensure security, and prevent misuse.
Legal obligation: where required by law or regulations.

Sharing Your Data

We do not sell or rent your personal data. We only share it when necessary:

Service providers: hosting, payment processors (e.g., PayPal, Stripe), IT support, analytics.
Business partners: when jointly providing Services.
Advisors & auditors: lawyers, accountants, insurers as legally required.
Authorities: if required by law, court order, or to respond to lawful requests.
Affiliates: within Aviyair’s group of companies.

International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission, or other legally recognized mechanisms.

Data Retention

We retain your personal data only for as long as necessary to provide our Services, fulfill contractual obligations, comply with legal requirements, resolve disputes or for legitimate business purposes. When personal data is no longer needed, it will be securely deleted or anonymized. Your right to deletion anytime remains.

Your Rights (GDPR & Global Privacy Laws)

Depending on your location, you may have rights including:

Access: obtain a copy of your personal data.
Correction: fix inaccurate or incomplete data.
Deletion: request deletion (“right to be forgotten”).
Restriction: limit how your data is processed.
Portability: receive your data in a structured format.
Objection: opt out of certain processing, including marketing.
Withdraw consent: where processing is based on consent.

To exercise these rights, contact us at support@aviyair.com.

If you are an EU/EEA/UK resident, you also have the right to lodge a complaint with your local data protection authority.

Data Security

We use technical, organizational, and administrative measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. Examples:

Encrypted transmission of payment information (TLS/SSL).
Secure storage of API keys and credentials.
Access restricted to authorized staff.

However, no system is 100% secure. You are responsible for safeguarding your login credentials and devices.

Cookies & Tracking

We use cookies and similar technologies to:

Enable essential Website functions (login, navigation).
Improve performance and security.
Analyze usage (Google Analytics or similar).
Personalize marketing (if you consent).

You can manage cookies in your browser settings or through our cookie banner.

Third-Party Links

Our Website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies when visiting those sites.

Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If we learn that a child’s data has been collected, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, you may contact us at support@aviyair.com